Deposits and Cancellations

For all group bookings (Birthday Parties, Stags, Corporate Events, etc) we require a $200 deposit ($250 for weekend) to secure your booking. Your event is NOT BOOKED until we have received this deposit. You can pay it by Credit Card over the phone or online, or by Cash, Debit and Credit Card in person at the Centre. At your event, we can either refund the deposit to your credit card or apply it to your bill. Your choice.

The minimum group size is 8 players (10 for Saturdays). You're welcome to add players to your group after you have made your booking, only if our capacity allows for them. Ideally book for as close to your group size as possible.

You have 48 hours from paying your deposit to cancel and receive a full refund (unless the event is less than 48 hours away). After 48 hours, no refunds can be given. Up to 10 days after you pay you deposit, you're able to re-schedule your event (unless the event is less than 10 days away) without charge. After 10 days, no changes or refunds can be given.

If you arrive with less players than our minimum (8, except on Saturdays which is 10), we will keep $25 of your deposit for each person you are under the minimum. For example, if you book for a Saturday and only have 8 players play, we will keep $50 of your deposit and either refund $200 or apply it to your bill.

Winter Weather Policy
We live in a winter city and as such, sometimes we get bad weather. We are open during all but the most exceptional of weather circumstances. We cannot move or refund your booking because of bad weather, beyond our payment policy above.

If you have any questions about this policy, please Contact Us before booking.